Terms & Conditions – Char Chaand
Welcome to www.charchaand.com. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions, which, along with our Privacy Policy, govern our relationship with you in relation to this website.
If you disagree with any part of these terms and conditions, please refrain from using our website.
The term ‘Char Chaand’, ‘we’, ‘us’, or ‘our’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
1. Use of the Website
- The content of this website is for your general information and use only. It is subject to change without notice.
- Unauthorized use of this website may give rise to a claim for damages and/or may be a criminal offence.
- You are responsible for ensuring that any products, services, or information available through this website meet your specific requirements.
2. Account and Registration
- To use certain services, you may be required to create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.
- You agree to accept responsibility for all activities conducted under your account.
- If we suspect any fraudulent activity or breach of security, we reserve the right to suspend or terminate your account and refuse future access without notice.
3. Products and Services
- All products displayed on the website are available for purchase, but availability may be subject to stock limitations.
- We strive to ensure that product descriptions and images are accurate. However, variations in color may occur due to differences in device displays and photographic lighting.
- Prices and availability are subject to change without notice. We reserve the right to modify, discontinue, or limit the quantity of any product or service offered.
4. Order Acceptance and Payment
- All orders placed are considered offers by you to purchase products or services, which we may accept or reject at our discretion.
- A confirmation email will be sent after placing your order. However, the order is only deemed accepted once dispatched.
- If an error in pricing or product details is identified after order placement, we reserve the right to cancel or modify the order, informing you of any necessary changes.
- Payment must be made using the available options at checkout. If a payment error occurs, we are not liable for any resulting delays or non-delivery.
5. Pricing and Offers
- Prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- Trio Box Offer:
- Single pocket square: ₹499
- Trio Box (3 pocket squares, same or different colors): ₹999
- Trio Box has no additional discounts.
- A ₹1,499 discount is applicable for the first order of other products.
- Prices and offers are subject to change without prior notice.
6. Delivery and Shipping
- All “ready-to-ship” products are delivered within 7 to 9 working days. However, some items may take 25 to 30 working days depending on product availability or customization.
- Delivery timelines are estimated and may vary due to unforeseen circumstances. We will not be liable for any delays in delivery caused by third-party logistics providers.
- Shipping charges, if applicable, will be communicated during the order checkout process.
7. Return and Exchange Policy
- Products are eligible for size exchange only. Kindly refer to the Return and Exchange Policy for more details.
- Product color may slightly vary due to photographic lighting sources or your device settings.
- Exchange requests must be initiated within 3 to 5 Days of timeframe after delivery.
8. Cancellations and Modifications
- We reserve the right to refuse or cancel any order at any time due to:
- Stock unavailability.
- Errors in product information or pricing.
- Suspected fraudulent activity.
- If an order is canceled after payment processing, a full refund will be initiated to your original payment method.
9. Cookies and Privacy
- Our website uses cookies to enhance your browsing experience. By continuing to use the site, you agree to our use of cookies. For details, refer to our Privacy Policy.
- If you allow cookies, the following personal information may be stored by us for internal use or shared with third parties:
- Name
- Contact information
- Demographic details
- Preferences and interests
10. Intellectual Property Rights
- All website content, including but not limited to design, layout, graphics, text, and images, is owned by or licensed to Char Chaand. Unauthorized reproduction or use is strictly prohibited.
- All trademarks reproduced on this website that are not the property of, or licensed to, the operator are acknowledged.
11. User Conduct and Restrictions
You agree not to:
- Use the website for any unlawful purpose.
- Upload, post, or transmit any malicious software or content that could harm our systems or other users.
- Use automated methods (such as robots or scraping) to access, monitor, or copy website content without permission.
- Attempt to bypass security measures or access restricted areas of the site.
12. Warranties and Disclaimers
- We strive to provide an uninterrupted and secure experience but do not guarantee the reliability, accuracy, or timeliness of the information, services, or products provided.
- You acknowledge that your use of the website is at your own risk. We exclude liability for any inaccuracies or errors to the fullest extent permitted by law.
- Any warranties for defective products are limited to replacement or repair as per our policy.
13. External Links and Third-Party Sites
- Our website may contain links to external websites for your convenience. These links do not signify endorsement, and we have no control over the content of linked sites.
- We are not responsible for the content, security, or privacy practices of external websites.
14. Feedback and User Submissions
- By submitting ideas, suggestions, or feedback, you grant us the right to use, modify, and distribute such content without restriction or compensation.
- We reserve the right to moderate and remove any feedback or comments that violate our policies or applicable laws.
15. Errors, Inaccuracies, and Omissions
- We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, or other website content.
- Such corrections may occur at any time without prior notice, even after an order has been placed.
16. Limitation of Liability
- Under no circumstances will Char Chaand be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.
- We are not responsible for any losses resulting from unauthorized access to your account or misuse of your personal information.
17. Governing Law and Jurisdiction
- These terms and conditions, along with any related disputes, are governed by and interpreted in accordance with the laws of India.
- Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts nearby to our operational business location.
18. Modification of Terms and Conditions
- We reserve the right to update or modify these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.
